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Privacy Policy

Inner Glow LLC, a Florida limited liability company, is committed to protecting the privacy and personal information of our website users and clients. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website (www.gobeyondgentics.com), engage with our life consulting services (Discovery of Self, Ignite Within, Virtual Unwind, Empowerment Circle, and Empowerment Circle Custom), or complete the “Your Story” questionnaire. By using our website or services, you agree to the practices described in this policy.

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1. Information We Collect

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We collect the following types of information:

  • Personal Information: Name, email address, phone number, and payment details provided when booking sessions, submitting inquiries via our website form, or contacting us via email or phone.

  • Questionnaire Data: Responses to the “Your Story” questionnaire, which may include details about your goals, preferences, and personality traits to personalize your sessions using Neuro-Linguistic Programming (NLP) and psychological insights.

  • Usage Data: Non-personal information about how you interact with our website, such as IP address, browser type, and pages visited, collected via cookies or analytics tools.

  • Session Information: Notes or insights shared during virtual (via FaceTime, WhatsApp, or Zoom) or in-person sessions, which may include sensitive personal details.

 

2. How We Use Your Information

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We use your information to:

  • Provide and personalize life consulting services, including tailoring sessions with NLP, psychological insights, and hypnosis (unless opted out).

  • Process bookings and payments via our booking platform, credit card, PayPal, or pay links.

  • Respond to inquiries and communicate about sessions or cancellations.

  • Improve our website and services through analytics and feedback.

  • Comply with legal obligations, such as reporting requirements.

 

3. Confidentiality

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All personal information, including “Your Story” questionnaire responses and session details, is kept confidential with no expiration date, except as required by law or with your explicit written consent. For group sessions (e.g., Empowerment Circle), we ensure participants agree to maintain confidentiality of shared information.

 

4. Data Storage and Security

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Your information is stored securely on protected systems accessible only to Inner Glow LLC. We implement reasonable technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

 

5. Sharing Your Information

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We do not share your personal information with third parties, except:

  • With your explicit consent (e.g., if you permit sharing for a specific purpose).

  • As required by law (e.g., court orders or legal obligations).

  • With third-party service providers (e.g., booking platform, FaceTime, WhatsApp, Zoom, PayPal) solely to facilitate services, who are bound by their own privacy policies.

 

6. Third-Party Platforms

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Our website and services use third-party platforms for bookings (e.g., booking platform), virtual sessions (FaceTime, WhatsApp, Zoom), and payments (credit card, PayPal, pay links). These providers have their own privacy policies, which we encourage you to review. Inner Glow LLC is not responsible for their practices.

 

7. Your Rights

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You have the right to:

  • Access or request a copy of your personal information.

  • Request correction or deletion of your data, including “Your Story” questionnaire responses.

  • Opt out of data collection for non-essential purposes (e.g., analytics cookies). To exercise these rights, contact us via phone, email, or in person

 

8. Cookies and Tracking

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Our website may use cookies to enhance user experience and analyze site performance. You can manage cookie preferences through your browser settings. Essential cookies (e.g., for booking functionality) are required for website operation.

 

9. Children’s Privacy

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Our website and services are intended for individuals 18 and older. We do not knowingly collect information from children under 18. If we learn such data has been collected, we will delete it promptly.

 

10. Changes to This Policy

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We may update this Privacy Policy periodically, with changes effective upon posting on our website. We will notify clients of significant changes via email or website notice.

 

11. Governing Law

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This Privacy Policy is governed by the laws of the State of Florida. Any disputes will be resolved in Florida courts.

 

12. Contact Us

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For questions or concerns about your privacy on our website or require further assistance, please contact us via phone, email, or in person to address any privacy related concerns.

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